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What is Setel?

 

 

 

Almost every person who drives and travels in Malaysia will encounter the following scenarios.

Scenario 1

It’s another sunny day in Malaysia, hot and humid as usual. You have been waiting for 5mins for your turn at the petrol station and it’s finally your turn. After that, you have to leave your car and go to the counter to pay for your petrol transactions. You queue for another 5mins just to find out that you forgot the number of the petrol pump station. You can only point where your car is located and luckily the cashier know which number is it and saves you the hassle. After that, only you walk back to your car, filling up your car with petrol and then leave. This whole process took you a total of 15mins just to refuel your car.

Scenario 2

It’s another sunny day in Malaysia, hot and humid as usual. You have been waiting for 5mins for your turn at the petrol station and it’s finally your turn. You leave your car and pull out your debit/credit card to authorize the pump to start the refuelling process. The total process took around 10mins to finish which made it a lot faster compared to scenario 1. However, a pre-authorization charge is imposed on your debit/credit card leading to a few hundred ringgits being held from your account for 3-7 days. This can cause some inconveniences, especially when you are in need of some money to do some purchases. 

Scenario 3

Yup, another sunny day in Malaysia. You reached Petronas Station and waited for 5mins for your turn to use the petrol pump. Once it’s your turn, you take out your phone open the Setel app. Select location, pump number and choose the amount that you wish to refuel your car. After that, you just go down your car and finish the refueling process for your car. In less than 10 minutes, you are done with the refuel and leave for your next destination without much hassle. No pre-authorization charge and no long queue needed. Easy and straightforward with additional benefits such as collecting rewards points and cashback rewards.

Which would you prefer??

  1. The one that took a long queue on a hot and sunny day to pay for the refuel?
  2. The one that got imposed by a pre-authorization charge with few hundred ringgit in their account balance and is not available to use for 3-7 days?
  3. The one with no long queues, no pre-authorization charge and able to collect rewards points and cashback reward without much hassle.

In a normal situation, we would choose scenario 3 and all these can be done via Setel app when you refuel at Petronas. Setel is a mobile payment solution from Petronas which allowed petrol payment with your smartphone as long as you installed the app. It is now available on Google Play Store & iOS App Store.

Why Setel?

  1. Convenient
  2. No Pre-Authorization Charge
  3. Easy to keep track of petrol spending
  4. Rewards points & Cashback

Limitations?

Of course, there are few setbacks for Setel at the moment…

  1. Limited to Klang Valley only
  2. Only Petronas Station (Sorry Shell, Petron & Other Users Stay Warm ya..)

What does the public say on this?

Current Users Reviews on Playstore:

In conclusion, we are seeing more positive reviews than negative reviews at the moment. Setel is also constantly expanding to more Petronas Stations all over the state gradually and is aiming to be nationwide available by the end of 2019. If you are already a Petronas user, why not? Save some money and enjoy a more convenient refuel process. If you are not a Petronas user, maybe it’s time to consider…..😉

Now Setel is having an ongoing referral program with rewards as well. Learn More on how it works.

Have you tried using Setel yet? How was it? Share your experience with us in the comment section below!

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